Terms and Conditions

General Terms and Conditions (GTC)
Stey GmbH – CAPHAUS Modular Houses
Effective as of: July 2025

§ 1 Scope of Application
These General Terms and Conditions (GTC) apply to all current and future business relationships between Stey GmbH, Wiesbadener Straße 145, 61462 Königstein im Taunus (hereinafter referred to as the “Provider”), and the customer. Diverging, conflicting, or supplementary terms and conditions of the customer shall not become part of the contract unless expressly agreed to in writing.

§ 2 Subject Matter of the Contract
The subject matter of the contract is the sale and, if applicable, the delivery and assembly of modular living units (“capsule houses”) configured individually according to the customer’s specifications. Drawings, illustrations, and dimensions shown on the website or in catalogs are non-binding unless explicitly marked as binding.

§ 3 Conclusion of Contract
(1) Offers from the Provider are non-binding and subject to change.
(2) A contract is concluded only upon written order confirmation by the Provider or by execution of delivery.
(3) Any amendments, additions, or side agreements require written form.

§ 4 Prices and Payment Terms
(1) All prices are quoted in euros, net of statutory VAT, unless expressly stated otherwise.
(2) Upon conclusion of the contract, a down payment of 80% of the total price is due within 7 business days.
(3) The remaining 20% is payable upon delivery or before the handover of the house.
(4) In the event of payment default, the Provider is entitled to charge statutory default interest. Further rights remain unaffected.

§ 5 Delivery Time and Force Majeure
(1) The standard delivery time is approximately 70 calendar days from full receipt of the down payment, unless otherwise agreed in writing.
(2) Events of force majeure, unforeseeable operational disruptions, transport delays, official orders, or material shortages shall reasonably extend the delivery period.
(3) Claims for damages due to delayed delivery are excluded unless intent or gross negligence is proven.

§ 6 Assembly and Handover
(1) Assembly is carried out according to project-specific planning by qualified personnel commissioned by the Provider.
(2) The customer must ensure that the installation site is freely accessible and that all necessary conditions (e.g., foundation, access road, electricity, water) are met, unless otherwise contractually agreed.
(3) The handover is carried out in a turnkey condition; minor defects do not entitle the customer to refuse acceptance.

§ 7 Retention of Title
Until full payment of all claims arising from the contractual relationship, the delivered goods remain the property of the Provider. Resale, pledging, or transfer by way of security before full payment is not permitted.

§ 8 Warranty
(1) The Provider offers a 24-month warranty from the date of handover for:
• The load-bearing structure and frame construction
• Delivered furniture and technical equipment (e.g., air conditioning units, boilers, kitchen modules)

(2) No warranty is provided for:
 • Damage caused by improper use, disregard of operating instructions, or structural modifications by third parties
 • Normal wear and tear and consumable parts
 • Damage caused by force majeure or external influences

(3) Warranty claims require the customer to report defects in writing immediately upon discovery and to allow the Provider an opportunity to remedy them.

§ 9 Liability
(1) The Provider is liable only for damages resulting from intentional or grossly negligent breach of duty.
(2) Further liability – particularly for consequential damages, lost profits, indirect damages, or third-party claims – is excluded to the extent permitted by law.
(3) The Provider shall not be liable for damages resulting from improper use, unauthorized modifications, or external influences (e.g., weather conditions, natural disasters, vandalism).

§ 10 Withdrawal and Revocation
(1) According to § 312g para. 2 no. 1 of the German Civil Code (BGB), the customer has no right of revocation, as the goods are individually manufactured to customer specifications.
(2) Withdrawal from the contract is only possible for good cause and with the Provider’s written consent. Any costs or expenses already incurred may be charged.

§ 11 Final Provisions
(1) The place of performance is the registered office of the Provider.
(2) The place of jurisdiction for all disputes arising from the contractual relationship is Königstein im Taunus, provided the customer is a merchant or a legal entity under public law.
(3) The law of the Federal Republic of Germany applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
(4) Should any clause of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.